Shipping & Returns » Shipping & Handling

How will my package be shipped?
All items are carefully packaged to prevent damage during transit. We ship with a variety of carriers to provide the best service and lowest cost for our customers.

Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include weekends.

Domestic shipping for prints ONLY:
All domestic shipments will go via FedEx (Next Day, Second Day, etc.)

International shipping prints ONLY:
All international shipments will ship via USPS or FedEx depending on your selection at checkout. For more information about our shipping, please contact us toll free by dialing 1-888-613-0074 or via our contact us page.

What are domestic shipping rates?
All shipping rates will be displayed at time of checkout.

Do you offer faster shipping rates?
Yes, these will be displayed at time of checkout. If you need more information please call toll free at 1-888-613-0074 or contact us via our contact us page.

How are prints packaged and what kind of container is used?
The majority of our prints are rolled and shipped in a reinforced tube tested for strength and stability. Ready to hang items are shipped flat in sturdy rectangular packaging. All items are padded with paper packaging materials.

How are ready to hang orders shipped?
Ready to hang items are securely packaged in a sturdy box with fitted inserts to prevent shaking and damage.

Can I ship to a P.O. box?
No, all of our prints must be shipped to a street address.

How do I ship my items somewhere other than to my billing address?
It’s easy. During the checkout process, you are provided the option to enter a shipping address that is different than the billing address. Choose NO to the question “Is the above address also the billing address?” Then follow the instructions.

Is my package insured?
We guarantee your 100% satisfaction and we will give you a refund, an exchange or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact us toll free at 1-888-613-0074 or via our contact us page.

How do I know that my item has shipped?
When your order ships, we will email you a Shipping Notification email. We include the tracking number in your Shipping Notification email. You may track your order on our website by logging in to your account and entering your order ID in the Track Your Order field.

What if I have not yet received my order but it shows that it has shipped?
Shipping times can vary depending on location and carrier. The carrier will provide a delivery time estimate when tracking your order. If that date has passed or you have any other concerns about your order, please contact us toll free at 1-888-613-0074 or via our contact us page.

When will my order arrive?
This varies based upon where you live and the shipping method used. Once we ship your order, we will email you a confirmation with a link to the tracking page of the shipper we used to deliver your product. Please contact us toll free at 1-888-613-0074 or via our contact us page.